Requests and administration with a clear owner
When requests arrive through email, spreadsheets and chat, employees struggle to track progress and service teams spend time chasing missing information. AMODIT provides one request approval workflow—from a structured form and decision path to fulfilment, closure and reporting.
Every request has a defined next step
Before the workflow
Employees are unsure which channel to use, approvers receive incomplete data and administration teams manually consolidate updates. Different entities, departments or request values may require different decision paths, making an email-based process difficult to control.
With AMODIT
A guided form captures the required information and documents. Rules send the case to the right people, while tasks, due dates, substitutions and notifications support fulfilment. Users can see status and the full decision history stays with the case. Where configured, AI can support document extraction or classification: it recommends, while a person approves.
From submission to a closed case
The workflow can reflect your organisation, roles and request types while giving every case a consistent route.
1. Complete submission
The requester selects the case type and completes a tailored form. Required fields, lists, guidance and attachments help the service team receive the information needed to act.
2. Rule-based routing
Routing can consider the entity, department, manager, amount, category or other case data. Each request reaches the appropriate path without manual forwarding.
3. Review and approval
Decision-makers see the data and documents together. They can approve, decline or request more information, and the next stage starts according to the outcome.
4. Accountable fulfilment
After approval, AMODIT can assign work to administration, HR, IT, finance or another team. Owners, deadlines, reminders, substitutions and escalation rules help move the case forward.
5. Visible progress
The requester can follow progress instead of asking for updates. Notifications can cover decisions, missing information and completion.
6. History and reporting
Forms, decisions, comments, attachments and completed tasks remain in the case history. Reports show volumes, statuses, deadlines and stages that require attention.
One platform for many types of requests
The internal register covers this area for 100 customers across 149 projects. It includes everyday employee self-service as well as complex administrative and operational cases.
Employee requests
Leave and absence, remote work, overtime, statements, benefits and other cases requiring a manager or HR decision. Dedicated workflows can use balances, limits, calendars and substitution rules.
Administration and equipment
Equipment issue and return, access registers, visitor handling, group and recurring tasks, internal helpdesk, and policy acknowledgement.
Business travel and expenses
Trip approval, advances, allowances, extra costs, currency conversion and settlement. Supporting documents can connect to invoice and finance workflows.
Operations and master data
Supplier or record changes, fleet and resource reservations, support programmes and organisation-specific processes. The workflow follows the real case rather than forcing it into a fixed template.
You do not need to move every request at once. Select a process with frequent hand-offs, status questions or delays. During the consultation, we can map the roles, decisions, data and integrations needed for a practical first scope.
Describe the process you want to organise. We will discuss the form, approval route, fulfilment tasks and reporting that AMODIT can support.
Request approval workflow FAQ
1What types of requests can AMODIT handle?
AMODIT can support processes based on forms, business rules, decisions and tasks. The project register includes leave, business travel, equipment and access, fleet cases, internal support, recurring tasks, visitors and master data changes. The final scope follows your organisation’s process.
2Can entities and departments use different approval paths?
Yes. Routing rules can use form data, organisational structure, request type and other agreed conditions, allowing one platform to support different responsibilities and approval levels.
3Can requesters track progress?
The workflow can provide status visibility and notifications about decisions, additional information and completion. Access to specific data is configured for the organisation and user role.
4Can request workflows exchange data with other systems?
Yes. Recorded project scopes include API, SQL, SOAP and file-based exchange with HR, finance and other systems. The integration method is selected for the client’s systems and process needs.
5Which request workflow should we automate first?
A strong first candidate is repetitive, has a clear owner and currently involves many manual hand-offs or status questions. The first scope should be valuable and specific enough to map unambiguously.