AmRest Holdings SE (AmRest, WSE: EAT) is the largest independent company operating restaurant chains in Central and Eastern Europe. Since 1993, the company has been developing a portfolio of excellent brands, based both on franchises and joint venture cooperations, which are leaders in their categories; such as KFC, Pizza Hut, Burger King and Starbucks. AmRest is also the owner of the La Tagliatella brand, which it is developing both through restaurants managed by the company and through a franchising model. Recently, two thriving Chinese brands have joined the AmRest portfolio: Blue Frog and KABB. The company has also opened its first Stubb’s restaurant.
Currently, AmRest manages over 720 restaurants in the Quick Service Restaurant and Casual Dining Restaurant segments. Every day, over 18,000 AmRest employees in 13 countries provide delicious flavors and exceptional service at an affordable price with their “Anything Is Possible!” culture. AmRest decided on the need to implement a document workflow system. The assumption was that 80% of the time allocated would be used to choose the right system, and only 20% to its implementation. The selection of a system that matched the requirements took almost a year. 12 systems from a variety of European countries were compared. AMODIT was immediately a favored candidate because of the flexibility of both the system and the supplier, ASTRAFOX. The only doubts were concerning the fact that AMODIT was a new product on the market, but AmRest is not afraid of making bold business decisions. The main argument for choosing the AMODIT system is its design philosophy; the integration of a process workflow solution with a DMS (document management system) allows large business benefits to be achieved in a simple and inexpensive way. Also, the simplicity of the system (and the powerful analytical tools within it) reduces the need for long multi-day analyses and implementations by consultants; this is very well received by businesses. The benefits of deploying AMODIT are:
- unified data storage,
- elimination of processes based on paper and signatures,
- the ability to connect business processes and capture relationships between them,
- identification of bottlenecks in processes,
- reduction of unproductive communication,
- reduce using your MS Exchange system to send some of your heaviest attachments,
- comprehensive implementation and integration of both restaurant and business processes by using only one tool.
The tool is easy to use and understand, and so far we have not come across a situation in which something was impossible.” – Maciej Buba, PMO & Business Solutions Manager, AmRest