by Amodit | Nov 14, 2018 | Case study, Functionalities
“While you were out” This is the title of the process for one of our clients. Despite the whimsical name, the process solves a very pragmatic and important business problem. The scenario is as follows: A customer calls the office but the employee is unable...
by Amodit | Aug 8, 2018 | Functionalities, New features
Automating Business Processes: ERP Modules vs. Autonomous Workflow Systems When an organization grows dynamically, it inevitably faces the challenges of optimizing costs and resource allocations. One solution, the automation of business processes, can be achieved by...
by Amodit | Aug 8, 2018 | Functionalities
Managing Processes is Easier Than You Think! In any organization, regardless of size, the flow of information is fundamental. Focusing on the most important processes allows you to quickly gain organizational benefits and gain valuable knowledge that will be useful...
by Amodit | Oct 10, 2016 | Functionalities, News
AMODIT has functionality for receiving emails and creating cases based on them. Normally, however, a case isn’t resolved with a single email, so to keep everything organized and avoid creating unnecessary cases, AMODIT supports threading. In a manner similar to email...